It's been nice seeing you after a long hiatus due to COVID. We sincerely thank everyone for making the reopening of our salons safe and successful last year.
The safety of our clients and staff remains our top priority as we enter 2021. While we are optimistic for the advancement of vaccinations, we want to remind everyone that masks are still required at all times when in the salon.
The Chicago Department of Public Health Commissioner issued an Emergency Travel Order directing travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to follow specific guidelines. In order to follow this new order, we ask that all our clients and employees adhere to the guidelines.
The Ifergan Team
Hours: Our salons will be open Tuesday through Saturday. Technician schedules will vary.
Booking Process: During the booking process we will ask all clients to provide a valid cell phone number for text message appointment information.
Cancellation & No-Show Policy:
Each appointment is very valuable to all of us. We understand you may need to cancel your appointment. The sooner you let us know the better. Clients who do not show up for their appointment will be charged full price and/or offer vouchers will be redeemed. We will call you to provide us with your credit card number for that charge.
Color Services & Masks: For salon services, masks should be the type that loop behind your ears and not behind your head. Please refrain from bringing valuable masks which might be stained. Our salons will not be responsible for damaged or stained masks.
Dressing Rooms: Our dressing room will be open for hanging your jackets. We appreciate it if you can bring the least amount of personal belongings into the salon. When possible, leave your non-essential bags in your car.
Oak Street Parking: We have contacted the garage at Lake Shore Plaza, where our salon validates parking, in order to get you the most up to date information on precautions they are taking. Below is that information:
- All employees are wearing gloves and masks.
- All employees are using hand sanitizer between cars.
- Wet wipes are available to whoever wants to wipe their vehicle prior to getting back in.
- A sneeze shield has been installed inside at the cashier’s booth for proper social distancing.
For additional questions or concerns regarding parking, please contact the garage manager, Ben by phone: 312-617-5019 or by email: Hicham.firstname.lastname@example.org
* Should you choose to park on the street, paid parking is available per usual, and we recommend downloading the Park Chicago App for easy payment from your car.
Oak Street Elevator: For proper social distancing, only one person at a time may ride the elevator.
Important Salon Safety Information:
Here's what we'll be doing on our end:
All team members will have their temperature checked before entering the salon with a non-contact thermometer and encouraged not to come to work if they are sick or have been in known contact with anyone who is ill.
All chairs and tools will be disinfected after and before each client. We will also be following strict new disinfecting guidelines throughout our salons and regularly cleaning all high touch areas.
All Charles Ifergan staff and salons are now Barbicide COVID-19 certified for the Professional Beauty Industry. This program is designed to present the most current information that is pertinent to the Professional Beauty Professional.
All beverages and magazines will be removed from our salons during this time.
Hand Sanitizer will be available at each styling station, front desk, and in various places throughout the salon for staff and clients to use.
Our staff will be required to wear face masks while in our salons and while servicing clients. They will also be washing their hands before and after each client.
All Services will be by appointment only. No walk-ins.
We’re limiting the number of people in a shop at one time and have social distancing cues throughout for you to reference.
While we've all missed you during this time, we ask that we all maintain a no-contact zone during this time.
For your safety and ours, here is what we'll be asking of you:
Feeling Unwell: If you have a fever, chills, cough, muscle pains, headache, loss of taste or smell, or otherwise think you may have been exposed to COVID-19, please cancel your appointment with us.
Temperature Checks: We will be performing temperature checks on all clients entering our salons with a non-contact digital infrared thermometer. Clients with a temperature will be asked to cancel their appointment and reschedule for a later date.
Hand Sanitizer: We will require all clients to use hand sanitizer upon entering our salons.
Face Masks: All clients will be required to wear a mask for the entire time while in our salons. All face masks must be worn as intended and not partially or removed or adjusted.
Come Alone: To limit the number of people in the salon, we ask that you come alone unless accompanied by a caretaker.
Disabilities / Health Conditions: If you have a disability or health condition and have concerns about your ability to comply with any of the above requirements, please let us know by contacting email@example.com at least 24-hours before your appointment, and we will do our best to accommodate your needs.
We can't wait to see everyone!
The Ifergan Team