COVID-19 UPdates

We thank you for making our reopening safe, successful, and fun. We missed you so much!

Dear Clients,

The Chicago Department of Public Health Commissioner Allison Arwady, M.D., issued an Emergency Travel Order directing travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to quarantine for a 14-day period from the time of last contact within the identified state. This includes both Chicago residents returning from travel to a designated state, and travelers arriving in Chicago from a designated state. The Order went into effect on Monday July 6, 2020, at 12:01am.

Learn More About The Emergency Travel Order

In order to follow this new order, we ask that all our clients and employees adhere to the guidelines.

Thank you. Stay Safe.

The Ifergan Team

Key Updates:

Hours: Our salons will be open Tuesday through Saturday. Technician schedules will vary.

Booking Process: During the booking process we will ask all clients to provide a valid cell phone number for text message appointment information.

Text Messaging: Our clients may now directly communicate via text with our receptionist for any salon needs. We suggest you save these numbers in your phone for current and future services.
CI Oak Street - 312-779-1637
CI Deerfield - 847-495-7849
CI Oakbrook - 331-704-1107

Cancellation & No-Show Policy:
Each appointment is very valuable to all of us. We understand you may need to cancel your appointment. The sooner you let us know the better. Clients who do not show up for their appointment will be charged full price. We will call you to provide us with your credit card number for that charge.

Color Services & Masks: For salon services, masks should be the type that loop behind your ears and not behind your head. Please refrain from bringing valuable masks which might be stained. Our salons will not be responsible for damaged or stained masks.

Dressing Rooms: For proper distancing, our dressing room will be closed. We appreciate if you can bring the least amount of personal belongings into the salon. When possible, leave your coat and bags in your car.

Oak Street Parking: We have contacted the garage at Lake Shore Plaza, where our salon validates parking, in order to get you the most up to date information on precautions they are taking. Below is that information:

  • All employees are wearing gloves and masks.
  • All employees are using hand sanitizer between cars.
  • Wet wipes are available to whoever wants to wipe their vehicle prior to getting back in.
  • A sneeze shield has been installed inside at the cashier’s booth for proper social distancing.

For additional questions or concerns regarding parking, please contact the garage manager, Ben by phone: 312-617-5019 or by email: Hicham.benkhraba@intpark.com

* Should you choose to park on the street, paid parking is available per usual, and we recommend downloading the Park Chicago App for easy payment from your car.

Oak Street Elevator: For proper social distancing, only one person at a time may ride the elevator.

Important Salon Safety Information:

Here's what we'll be doing on our end:

All team members will have their temperature checked before entering the salon with a non-contact thermometer and encouraged not to come to work if they are sick or have been in known contact with anyone who is ill.

All chairs and tools will be disinfected after and before each client. We will also be following strict new disinfecting guidelines throughout our salons and regularly cleaning all high touch areas.

All Charles Ifergan staff and salons are now Barbicide COVID-19 certified for the Professional Beauty Industry. This program is designed to present the most current information that is pertinent to the Professional Beauty Professional.

All beverages and magazines will be removed from our salons during this time.

Hand Sanitizer will be available at each styling station, front desk, and in various places throughout the salon for staff and clients to use.

Our staff will be required to wear face masks while in our salons and while servicing clients. They will also be washing their hands before and after each client.

All Services will be by appointment only. No walk-ins.

We’re limiting the number of people in a shop at one time and have social distancing cues throughout for you to reference.

While we've all missed you during this time, we ask that we all maintain a no-contact zone during this time.

We will continue to offer Contactless Curbside Pickup of all retail products and colorist mixed root touch up kits.

For your safety and ours, here is what we'll be asking of you:

Feeling Unwell: If you have a fever, chills, cough, muscle pains, headache, loss of taste or smell, or otherwise think you may have been exposed to COVID-19, please cancel your appointment with us.

Temperature Checks: We will be performing temperature checks on all clients entering our salons with a non-contact digital infrared thermometer. Clients with a temperature will be asked to cancel their appointment and reschedule for a later date.

Hand Sanitizer: We will require all clients to use hand sanitizer upon entering our salons.

Face Masks: All clients will be required to wear a mask for the entire time while in our salons. All face masks must be worn as intended and not partially or removed or adjusted.

Closed Waiting Area: Our waiting area will be unavailable. Please only enter the shop once we let you know it is safe to do so.

Solo Appointments: Please arrive for your appointment alone and 5 minutes before your scheduled appointment and only enter once we contacted you, as we are limited on the number of people allowed in the shop at any given time. We apologize but will not be allowing children who are not receiving services or pets in our salon at this time, however, service animals and caretakers will be permitted.

Disabilities / Health Conditions: If you have a disability or health condition and have concerns about your ability to comply with any of the above requirements, please let us know by contacting contact@charlesifergan.com at least 24-hours before your appointment, and we will do our best to accommodate your needs.

We can't wait to see everyone!

The Ifergan Team