Retail Return Policy
• Our return policy for retail products is 30 days from purchase date for refund or exchange. This applies to used and unused products.
• If 30 days have gone by since your purchase, we are sorry but we are unable to offer you a refund or exchange.
• All gift cards are non-refundable.
• To be eligible for a return, your item must be in the original packaging.
Extension Retail Return Policy
We are sorry, but all extension retail such as clip-in hair extensions, tape-in extensions, hand-tied extensions, and halos are final sale
and non-refundable.
• Our return policy for retail products is 30 days from purchase date for refund or exchange. This applies to used and unused products.
• If 30 days have gone by since your purchase, we are sorry but we are unable to offer you a refund or exchange.
• All gift cards are non-refundable.
• To be eligible for a return, your item must be in the original packaging.
Extension Retail Return Policy
We are sorry, but all extension retail such as clip-in hair extensions, tape-in extensions, hand-tied extensions, and halos are final sale and non-refundable.
