Redo Services

Redo Services

We understand that, on rare occasions, a client may not be completely satisfied with the results of a service. While we strive to deliver exceptional results every time, we are committed to addressing any concerns and providing a reasonable opportunity to make adjustments when appropriate.

Redo Policy: Redo services must be requested and completed within 10 days of the original service date. Requests made after the 10-day period will not qualify for a complimentary redo and may be subject to additional charges.

Thank you for your understanding.

Salon Management

Appointment Skincare Prep:

To ensure the best results for your makeup application, please arrive with a clean, makeup-free face (or makeup-free eyes for eye-makeup application only). If you arrive with makeup on, please plan to arrive 15 minutes earlier so we can professionally remove it for you. A $30 makeup removal fee will apply.